What customers say
Canadian web hosting since 2002. Verified testimonials from support tickets and 5-star reviews from Google.
74
Total reviews
67
5-star reviews
4.8★
Google rating (since 2025)
23+
Years hosting
Google reviews
“Over the years (since 2007) dot Canada has been a great website vendor and maintenance. They have replied promptly and satisfactorily to all my requests for service and to correct invoice errors. I highly recommend dotCanada for those seeking efficiency and honesty in their website service providers.”
Arturo Torres
“I’ve been with this hosting company since 2007, when it was offered through Costco, and I’ve stayed with them ever since. Over the years, their service has remained consistently reliable, and their support team has always been prompt and”
Saabir Sohrab
“I've been using DotCanada since 2012; very few issues arose in those 13 years and whenever something had to be addressed, the DotCanada team was very fast in replying and providing solution.”
Claude Gosselin
“Application and technical support were fast and responsive especially with some tricky email domain blocking issues. Good communication and appropriate escalations resolved my deliverability issues for my users as soon as possible.”
D Latka
“We have been using dotcanada as our main host for decades. Response time is mostly OK for a shared server and customer support is usually great.”
Peter Pauer
“dotCanada has been an excellent hosting provider. I have accessed the help desk a couple of times and they have been quick to help!”
PK Hoff
“Very easy to use their site. They have been very helpful in resolving issues whenever I’ve had any. Would highly recommend.”
Kent Wong
“I would surely recommend them as I find their service to be excellent. I have been a customer for over 15 years and I have never had any problems.”
Joseph Mathews
“Very helpfully site! It helped my company post its contents with no problems. Thank you, ION.”
Ion Schiopu
“Customer service is always quick to respond if I have a question or issue. I’ve been a customer of dotCanada since 2007.”
Jim Babbage
“Great service. Easy to use. Good value. Happy to recommend!”
Jason Casey
“Been using them since 2008. No complaints.”
Eric Lefebvre
“Service folks always quick to respond and solve any issue.”
Jack Reaume
“Great local service, quick turn around.”
Bill Traynor
“Very prompt customer service.”
Sal Sabbagh
“Excellent business to deal with.”
Ron Singer
“Have always been quick to respond to any issues I've had”
Denzel Sandberg
“Great value”
Sasha Fanelli
“Très satisfait depuis 2009”
Christophe Lizé
“I have been with them for years, and it meets all my needs. I do not use all the features, just hosting for my website, but it's reliable and easy to use. Whenever I've had an issue, I have received a reply within 24 hours. They've been helpful and friendly even when I was asking really dumb questions, and I'm using really obsolete FTP software. I could find cheaper, but some of my colleagues have not had cheaper work out well for them. Fully satisfied.”
Dr. Robert Runte
“I am quite happy with the services I have with dotCanada. I like the option of having emails with our own domain, the option of a private ftp site, plenty of storage, lots of options for website design. There was a recent large price increase which I was not happy about.”
Selective Security
“A fair price for a reasonable service. Good tech service folks, respond in a timely fashion. A few email glitches from time-to-time. The servers are slow....I use gmail when I want speed of delivery. Otherwise it ranges from 1-5 minutes.”
Steve Courmanopoulos
“For the most part, the service is excellent. However, I do have one concern; the version of Python currently installed is only 3.6, and it does not include the library needed to access MySQL.”
Don Del Grande
“I don't feel qualified, frankly, to provide an opinion on this. Technical friends managed most of this”
Gordon Breedyk
“I really like that my email address is so short and simple”
brian sunderland
“Bon service et disponibilité des serveurs. Plus problématique pour les courriels avec un petit volume.”
Christian Boutet
Customer testimonials
Quotes from customers who rated their support 9 or 10 out of 10.
“From the time I entered this ticket to the time that dotCanada responded it was just over 12 minutes. In any tech field that response time is very fast. I received all the information that I needed in order to access my cpanel. Awesome job!!!”
Adriana West
HeavenSent.ca
“Wow! I have to say I am always more than impressed with your quick service and ability to always help me out as a client. Mike came up with a fantastic solution for my needs, and even had a nice personal touch to my ticket.”
Ryan Radford
WGSS
“I have worked with many hosting companies. This is my first time working with dotCanada. I have to say I am pleased so far with the service. All issues have been addressed and promptly resolved. Thank you.”
Robert Kirkendall
SEA Enterprises LLC
“I found the team to be very responsive to my requests. When I ran into a few glitches, they were so quick to rectify the situation. This is why I utilize dotCanada.com. I have always found the people to be so responsive to my requests.”
Dale Bagnall
Dale's Computing
“I could not be more pleased and grateful for the speed and efficiency demonstrated in resolving this issue. Thank you dotCanada!!!”
Unity of London
unityoflondon.com
“Both of the agents that helped me were very professional and knowledgeable. Ray in particular jumped in when he saw he could help with my situation.”
Michael Morin
Soaring Eagle Productions
“Very satisfied with the folks at tech support. The responses were received in a timely manner, and the solution was quick and accurate. Pleasure doing business with you guys!”
Joyce Jank
“dotCanada has been always very helpful and always quick to respond for whatever my concerns. I'm very grateful for the help.”
Han Shen
Paean
“A thorough job; took the time to go through each of the possibilities and eliminate them one by one.”
Steve Courmanopoulos
Alster International Inc.
“They were very quick with their helpful suggestions. There was no condescension on their part which I totally appreciated.”
Kent Wong
kentwong.ca
“As always - couldn't be any better. Knowledgeable, quick and to the point. Thank you!”
Stan Nowak
Stanley Challenge
“Excellent service and recommend the best package that I need for my business. Thanks dotCanada.”
Christian Chow
InnowebwaresInc
“This was a reasonable response time, with a reasonable response and resolution to the problem. I am relieved that the issue is finally resolved.”
Ted Boothroyd
carvist.ca
“The team was prompt and very helpful, as they have always been. Pleasure to work with them.”
Jim Whalen
Whalen Building Assessment Services Inc.
“I could not have asked for faster action on your part. Thank you!”
France Rivet
Horizons Polaires Inc.
“Very fast response and correction of problem labelled as high priority. Thank you very very much.”
Rhonda Scudds
R & R Seniors' Physiotherapy Services
“The problem was efficiently handled and solved. The advice given was perfect.”
Sean Cassidy
Sean Cassidy Author/Illustrator
“Extremely well. I was very appreciative of the quick manner in which they dealt with my request.”
Leslie Carroll
Leslies Finery Ltd.
“The support team was friendly, helpful and had a solution in place very quickly.”
Ed Chillman
DEC Distribution LTD.
“Gave me the information I needed to fix the issue quickly and correctly. Thank you.”
Colin Weiss
Freedom Entertainment LTD.
“dotCanada did an excellent job solving my problem. Thanks!”
Guy Fontaine
Ecran Papier Inc.
“He resolved my problem with professionalism and in an expedient manner. Thanks!”
Irene Flores
blessed777.ca
“My request was handled promptly and to my satisfaction. Thanks dotCanada!”
Cameron Bowyer
carbondigital.ca
“Response was prompt and to the point, with clear explanation of the problem.”
Konrad Skreta
Brighter Fresher Sound
“My request was dealt with very quickly and accurately! Thank you!!”
Sandy Card
Paradise Ridge Equestrian Centre
“Mac handled the issue quick and with excellent communication!”
Chris Long
RCM Racing Equipment
“dotCanada was very fast and efficient handling this support request.”
Darice Carlson
Town of Hanley
“Prompt service & clear instructions. Very pleased with results. Thanks.”
Lynn Pawlowski
Pawlowski Realty Inc.
“The request was handled very quickly - very much appreciated.”
Fr. Brent Brennan
St. Mark Church
“The support was great. They helped me to get back into my website.”
Katharine Caines
Vitality Wellness Center
“Got onto it quickly and it is now resolved - that is all I ask.”
Richard Gregson
SPARROWORKS
“Awesome and prompt remediation to my query. Thank you.”
Dennis Stolen
Stolen Moments Adventures Ltd
“Responded very promptly & problem was looked after immediately. Thanks!”
Kevin & Angela Shantz
Shantzholm Pumpkins
“The response time was excellent and problem was fixed.”
Kathleen Parr
Volkssport Association of Alberta
“Quick turn around, very helpful, thanks Alvin.”
David Latka
Latka Systems Corporation
“Very efficient. Quick, professional, and helpful.”
Wideman Mennonite Church
widemanmennonite.org
“I very much appreciated how quickly the issues were resolved!”
Joan Turner
At Your Service for Seniors Inc.
“Resolved the issues very fast. Did great job!”
Gordon Lin
GR Nutriceutical Company
“Thanks to dotCanada, my ongoing issues were resolved after they got involved.”
Jeff Lambing
JDL Technical Services
“Prompt response and fix was exactly what I needed. Thanks!”
Angela Wallace
expertfirstaid.ca
“Response was great - solution in an hour or less.”
Willem Vermeer
Vermeer & VanWalleghem
“Excellent, professional. Very satisfied with the outcome.”
Greg Broadway
Broadway Computer Services
“dotCanada did a great job and was very helpful and very easy to understand.”
Don Thibert
The Thibert Corporation
“Anytime dotCanada is involved it is always done right.”
Joe Romeo
tekniksalon.com
“Quick reply for the most part. Really appreciate the assistance.”
Paul Mercer
Punch-N-Save Inc
“Response was precise and clearly helped. Thanks dotCanada!”
Paul Perreault
Aumkara
“Excellent response time, and problem fixed, thanks.”
Sean Geis
Shaver Auction
“I was able to access the cpanel right after I posted the ticket. Thank you.”
Roger Marles
ssaf.ca